Key specifications
Illustrations are for reference. Service scope is defined by the plan you choose.
Save 5% with a 2-year term or 10% with a 3-year term.
Around-the-clock monitoring of servers, applications, websites and certificates, with every alert triaged by an engineer.
Most outages announce themselves before they happen: a disk filling up, memory creeping higher, a certificate about to expire, a backup job that quietly failed. 24/7 Server Monitoring watches those signals around the clock and puts an engineer — not just an automated email — between the alert and your team.
We deploy lightweight agents on Windows and Linux servers, add checks for websites, APIs, databases and network devices, and tune thresholds so you are not flooded with false alarms. When an alert fires, we confirm it, follow the runbook agreed for that system and escalate to your contacts when needed.
Higher tiers add first-line remediation — restarting failed services, clearing disk space, failing over — plus incident reports with root-cause analysis.
All prices in USD, per environment per year at the 1-year rate. Swipe the table sideways to see every plan.
| Feature | Business | Professional Recommended | Enterprise |
|---|---|---|---|
| Price | $7,000.00 / year per environment | $15,000.00 / year per environment | $36,000.00 / year per environment |
| With a 3-year term | $6,300.00 / year Save 10% | $13,500.00 / year Save 10% | $32,400.00 / year Save 10% |
| Best for | Alert triage and escalation for a small server estate. | Monitoring with hands-on remediation. | Full incident management for business-critical infrastructure. |
| What’s included |
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| Order | Customize term & quantity for the Business plan | Customize term & quantity for the Professional plan | Customize term & quantity for the Enterprise plan |
| SKU | TS-MIT-602 |
|---|---|
| Category | Managed IT & Support |
| Pricing | Per environment, per year |
| Contract | Annual subscription; 1-, 2- or 3-year term |
| Monitored servers | 10 / 30 / 100 depending on tier |
| Check interval | 1 minute |
| Platforms | Windows Server, Linux, VMware, Hyper-V, network devices (SNMP) |
| Escalation | Phone, SMS and email to your on-call contacts |
| Acknowledgment | Within 15, 10 or 5 minutes, depending on tier |
| Reporting | Monthly availability and capacity report |
| Lead time | Monitoring active in 3 business days |
For monitoring alone, our agents run with limited permissions. Remediation on Professional and Enterprise requires administrative access, which we use only according to the runbooks you approve.
Business covers detection, triage and escalation to your team. Professional and Enterprise add the remediation steps defined in agreed runbooks; larger repairs are handled under Managed IT Services or quoted separately.
Yes. We monitor servers in your office, in your data center or with any cloud provider, as long as our agent or checks can reach them securely.
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