Managed IT & Support
Managed IT Services
Your outsourced IT department: help desk, device and server management, security, vendors and IT planning for one annual fee.
Up to 10% off multi-year terms
Key specifications
Illustrations are for reference. Service scope is defined by the plan you choose.
Save 5% with a 2-year term or 10% with a 3-year term.
Preventive maintenance for your computers, printers and network equipment, with patching, inventory, repairs and lifecycle planning.
IT Fleet Maintenance keeps your workstations, laptops, printers and network equipment in working order, so small problems are fixed before they turn into lost workdays. Each site gets a maintained inventory, regular preventive maintenance and a clear plan for replacing aging equipment.
Our technicians apply operating-system and firmware updates, check disk and battery health, resolve performance issues and verify that endpoint protection and backups are running. When something breaks, we diagnose it, manage warranty claims with the manufacturer and set up the replacement.
Higher tiers add device imaging and provisioning for new hires, plus quarterly lifecycle reports that help you budget for hardware refreshes.
All prices in USD, per site per year at the 1-year rate. Swipe the table sideways to see every plan.
| Feature | Business | Professional Recommended | Enterprise |
|---|---|---|---|
| Price | $7,000.00 / year per site | $15,500.00 / year per site | $34,000.00 / year per site |
| With a 3-year term | $6,300.00 / year Save 10% | $13,950.00 / year Save 10% | $30,600.00 / year Save 10% |
| Best for | Preventive care for a small office fleet. | Monthly maintenance with provisioning for new hires. | Comprehensive fleet care for large offices. |
| What’s included |
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| Order | Customize term & quantity for the Business plan | Customize term & quantity for the Professional plan | Customize term & quantity for the Enterprise plan |
| SKU | TS-MIT-603 |
|---|---|
| Category | Managed IT & Support |
| Pricing | Per site, per year |
| Contract | Annual subscription; 1-, 2- or 3-year term |
| Devices per site | 50 / 150 / 400 depending on tier |
| Device types | Windows and macOS computers, printers, switches, Wi-Fi access points |
| Preventive maintenance | Quarterly, monthly or twice monthly, depending on tier |
| On-site visits | Scheduled visits included; travel quoted by location |
| Parts | Replacement parts and new hardware billed separately |
| Support | Response times by tier |
| Lead time | First visit scheduled within 10 business days |
Labor for diagnosis, repair and warranty claims is included. Replacement parts and new hardware outside warranty are quoted for your approval before purchase.
Yes. The quantity in your order is the number of sites. Each site gets its own device allowance and visit schedule, and travel is quoted by location before the contract starts.
Yes. We maintain Windows and macOS computers along with printers, switches and Wi-Fi equipment. Specialized equipment, such as medical or industrial devices, is excluded unless agreed in writing.
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