Managed IT & Support

IT Fleet Maintenance

  • Multi-year savings
From $7,000.00 / year per site

Save 5% with a 2-year term or 10% with a 3-year term.

Preventive maintenance for your computers, printers and network equipment, with patching, inventory, repairs and lifecycle planning.

About this service

  • Up-to-date inventory of every device, with warranty and age tracking
  • Preventive maintenance: updates, firmware, disk and battery health
  • Warranty claims and repair coordination with manufacturers
  • New device imaging and provisioning on Professional and Enterprise
  • Lifecycle and replacement planning for hardware budgets

Plans at a glance

Compare all features

About IT Fleet Maintenance

IT Fleet Maintenance keeps your workstations, laptops, printers and network equipment in working order, so small problems are fixed before they turn into lost workdays. Each site gets a maintained inventory, regular preventive maintenance and a clear plan for replacing aging equipment.

Our technicians apply operating-system and firmware updates, check disk and battery health, resolve performance issues and verify that endpoint protection and backups are running. When something breaks, we diagnose it, manage warranty claims with the manufacturer and set up the replacement.

Higher tiers add device imaging and provisioning for new hires, plus quarterly lifecycle reports that help you budget for hardware refreshes.

Compare plans

All prices in USD, per site per year at the 1-year rate. Swipe the table sideways to see every plan.

Plan comparison for IT Fleet Maintenance
Feature Business Professional Recommended Enterprise
Price $7,000.00 / year per site $34,000.00 / year per site
With a 3-year term $6,300.00 / year Save 10% $30,600.00 / year Save 10%
Best for Preventive care for a small office fleet. Comprehensive fleet care for large offices.
What’s included
  • Up to 50 devices at one site
  • Quarterly preventive maintenance visit
  • Remote patching and endpoint health checks
  • Device inventory with warranty tracking
  • Warranty claim coordination
  • Response within 1 business day
  • Up to 400 devices at one site
  • Twice-monthly preventive maintenance visits
  • Everything in Professional
  • Imaging and setup of up to 100 new devices per year
  • Spare-device pool management and loaner swaps
  • Same-business-day on-site response for critical failures reported before noon
Order
Customize term & quantity for the Business plan
Customize term & quantity for the Enterprise plan

Specifications

Specifications for IT Fleet Maintenance
SKUTS-MIT-603
CategoryManaged IT & Support
PricingPer site, per year
ContractAnnual subscription; 1-, 2- or 3-year term
Devices per site50 / 150 / 400 depending on tier
Device typesWindows and macOS computers, printers, switches, Wi-Fi access points
Preventive maintenanceQuarterly, monthly or twice monthly, depending on tier
On-site visitsScheduled visits included; travel quoted by location
PartsReplacement parts and new hardware billed separately
SupportResponse times by tier
Lead timeFirst visit scheduled within 10 business days

Frequently asked questions

Are replacement parts included?

Labor for diagnosis, repair and warranty claims is included. Replacement parts and new hardware outside warranty are quoted for your approval before purchase.

Can one contract cover several offices?

Yes. The quantity in your order is the number of sites. Each site gets its own device allowance and visit schedule, and travel is quoted by location before the contract starts.

Do you support Macs?

Yes. We maintain Windows and macOS computers along with printers, switches and Wi-Fi equipment. Specialized equipment, such as medical or industrial devices, is excluded unless agreed in writing.

Have another question? Ask a solutions architect