Key specifications
Illustrations are for reference. Service scope is defined by the plan you choose.
Save 5% with a 2-year term or 10% with a 3-year term.
Your outsourced IT department: help desk, device and server management, security, vendors and IT planning for one annual fee.
Managed IT Services gives your company a complete IT team for a predictable annual fee. Employees get a help desk that answers, devices and servers are patched and protected, and someone is accountable for backups, licenses, vendors and the IT roadmap — without hiring a full in-house department.
Onboarding starts with a complete inventory of your users, devices, software, accounts and network, which becomes living documentation that you own. From there we standardize: endpoint protection on every device, monthly patching, onboarding and offboarding checklists, and multi-factor authentication everywhere it is supported.
Regular virtual CIO sessions review tickets, risks and upcoming needs with your leadership, so IT spending is planned rather than reactive.
All prices in USD, per organization per year at the 1-year rate. Swipe the table sideways to see every plan.
| Feature | Business | Professional Recommended | Enterprise |
|---|---|---|---|
| Price | $7,000.00 / year per organization | $21,000.00 / year per organization | $54,000.00 / year per organization |
| With a 3-year term | $6,300.00 / year Save 10% | $18,900.00 / year Save 10% | $48,600.00 / year Save 10% |
| Best for | Essential managed IT for small offices. | A complete IT department for growing companies. | Around-the-clock coverage for multi-site organizations. |
| What’s included |
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| Order | Customize term & quantity for the Business plan | Customize term & quantity for the Professional plan | Customize term & quantity for the Enterprise plan |
| SKU | TS-MIT-601 |
|---|---|
| Category | Managed IT & Support |
| Pricing | Per organization, per year |
| Contract | Annual subscription; 1-, 2- or 3-year term |
| Users covered | 10 / 35 / 100 depending on tier |
| Help desk | Phone, email and portal |
| Hours | Business hours (8 a.m.–6 p.m. ET) up to 24/7, depending on tier |
| Included | Help desk, endpoint security, patching, SaaS administration, documentation |
| On-site visits | Scheduled visits on Professional and Enterprise; travel quoted by location |
| Planning | Quarterly or monthly virtual CIO review on Professional and Enterprise |
| Lead time | Onboarding completed in 15 business days |
Covered users can open as many remote support requests as they need for supported devices and applications, with no per-ticket charges. Projects such as office moves, new server deployments or migrations are scoped and quoted separately.
Yes. Many companies choose co-managed IT: your staff keep day-to-day ownership, and we provide tools, escalation, after-hours coverage and specialized skills.
We review user counts every quarter. If you exceed your tier, you can move up a tier or add a block of users, prorated to your renewal date.
Give written notice at least 30 days before renewal. We hand over all documentation and admin credentials and hold a transition call with your new provider — your systems and data always remain yours.
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