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Billed monthly: per month
Sales tax (if applicable): Calculated on invoice
Key specifications
Illustrations are for reference. Service scope is defined by the plan you choose.
Pay monthly or annually — the contract value is the same.
Save 5% with a 2-year term or 10% with a 3-year term.
A dedicated team of TechSpire engineers and service desk analysts assigned to your company, with defined hours, SLAs and governance.
Enterprise IT Outsourcing gives you a team of named TechSpire engineers and analysts who work only on your environment. They learn your systems, your people and your priorities, follow your change process and report to your IT leadership — with the bench strength, tooling and management of a managed service provider behind them.
Each tier defines the team size and roles, coverage hours and response targets. Covering vacations, sick days and turnover is our responsibility: a trained backup is assigned for every role, and knowledge lives in documentation and runbooks that your company owns.
A 30- to 45-day transition covers knowledge transfer from your current team or provider, tooling setup and a joint service-readiness review. After go-live, a monthly service review covers tickets, SLAs, risks and the improvement backlog.
All prices in USD, per team at the 1-year rate. Pay monthly or annually — the contract value is the same. Swipe the table sideways to see every plan.
| Feature | Team of 2 | Team of 5 Recommended | Team of 9 |
|---|---|---|---|
| Price | $19,000.00 /mo per team or $228,000.00/yr | $48,000.00 /mo per team or $576,000.00/yr | $92,000.00 /mo per team or $1,104,000.00/yr |
| With a 3-year term | $17,100.00/mo Save 10% or $205,200.00/yr | $43,200.00/mo Save 10% or $518,400.00/yr | $82,800.00/mo Save 10% or $993,600.00/yr |
| Best for | Two dedicated staff for organizations replacing or extending a small internal team. | A five-person team covering service desk, infrastructure and cloud. | A nine-person team with 24/7 coverage and security and network specialists. |
| What’s included |
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| Order |
Billed monthly · 1-year term Customize billing, term & quantity (Plan: Team of 2) |
Billed monthly · 1-year term Customize billing, term & quantity (Plan: Team of 5) |
Billed monthly · 1-year term Customize billing, term & quantity (Plan: Team of 9) |
| SKU | TS-MIT-605 |
|---|---|
| Category | Managed IT & Support |
| Pricing | Per team, per year; payable monthly or annually |
| Contract | Annual commitment; 1-, 2- or 3-year term |
| Billing | Monthly or annual invoicing; same contract value |
| Team size | 2 / 5 / 9 dedicated staff depending on tier |
| Coverage | Business hours / extended hours with weekend on-call / 24/7 |
| Users supported | Up to 250 / 750 / 2,500 depending on tier |
| Tooling | ITSM ticketing, remote management, monitoring and documentation platform included |
| Transition | 30–45-day knowledge transfer and service-readiness review |
| Governance | Monthly service review; quarterly executive review on Team of 5 and Team of 9 |
| Lead time | Team in place within 30–45 days |
Yes. The named staff in your tier work only on your account. Backups are trained on your environment so coverage continues during absences, and if a team member leaves, we plan an overlap period with the replacement whenever possible.
The team works remotely by default. Scheduled on-site days can be added by agreement; travel is quoted by location.
You can add roles at any time, prorated to your renewal date, with a ramp-up of about 30 days for each new hire. Reductions take effect at renewal; monthly billing spreads the annual commitment over 12 invoices and does not shorten it.
Give written notice at least 30 days before renewal. We run an exit transition plan, hand over all documentation, runbooks and admin credentials, and hold knowledge-transfer sessions with your new team or provider.
Have another question? Ask a solutions architect
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